Terms & Conditions of Sales

Payment conditions for the farmhouse:

Up to 30 days after your arrival, a deposit of 30% of the total amount will be required.
After 30 days the entire stay must be paid.
On your arrival you will be asked for a deposit check of €2000, it will not be cashed.

Cancellation conditions for the farmhouse:

The customer cancels his reservation

between 29 and 0 days before 100% of the amount

between 44 and 30 days before 50% of the amount

between 59 and 45 days before 30% of the amount

between 999 and 60 days before 0% of the amount

No show of the customer (NO SHOW) 100% will be automatically debited
If payment by credit card, 3% will be retained in addition to cover bank charges

Payment conditions for guest rooms:

A deposit of 50% of the total amount will be required.
The balance to be paid on site

Cancellation conditions for guest rooms:

The customer cancels his reservation

between 1 and 0 days before 100% of the amount

between 14 and 2 days before 50% of the amount

between 999 and 15 days before 0% of the amount

No show of the customer (NO SHOW) 100% will be automatically debited
If payment by credit card, 3% will be retained in addition to cover bank charges

Modification and Cancellation by the owner for the farmhouse or guest rooms:

If the owner cancels the rental, the amounts paid will be fully refunded to the tenant without any additional compensation in favor of the latter, regardless of the duration between the reservation date and the departure date. The tenant will not be able to claim any compensation. The provisions of this article in no way prevent the conclusion of an amicable agreement aimed at the acceptance, by the tenant, of an alternative stay proposed by the owner. No reimbursement of additional services (train tickets, car rental, etc.) will be possible.

Terms and conditions

1. Object

These general conditions define the rights and obligations of the parties in the context of the remote reservation of services offered by our establishment, the contact details of which are specified in this reservation confirmation document.They govern all the steps necessary for the reservation and the monitoring of the reservation between the contracting parties. The customer acknowledges having read and accepted these general conditions of sale and the conditions of sale of the reserved rate accessible on our reservation platform. These general conditions of sale apply to all reservations made online, via our reservation platform.

2. Reservation

The customer chooses the services presented on our reservation platform. He acknowledges having read the nature, destination and reservation methods of the services available on our reservation platform and having requested and obtained necessary and/or additional information to make his reservation with full knowledge of the facts. The customer is solely responsible for his choice of services and their suitability to his needs, such that we cannot be held responsible in this regard.The reservation is deemed accepted by the customer at the end of the reservation process.

3. Booking process

Reservations made by the customer are made via the electronic reservation voucher accessible online on our reservation platform. The reservation is deemed to have been made upon receipt of the reservation voucher. The customer undertakes, prior to any reservation, to complete the information requested on the voucher or reservation request. The customer certifies the veracity and accuracy of the information transmitted. After the final choice of the services to be reserved, the reservation procedure includes entering the bank card in the event of a guarantee or prepayment request, consultation and acceptance of the general conditions of sale and the conditions of sale of the reserved rate. before validation of the reservation and, finally, validation of the reservation by the customer.

4. Acknowledgment of receipt of the reservation

Our reservation platform acknowledges receipt of the customer's reservation by sending an email without delay. In the case of online reservation, the acknowledgment of receipt of the reservation by email summarizes the contract offer, the services reserved, the prices, the conditions of sale relating to the selected rate, accepted by the customer, the date reservation made, information relating to after-sales service, as well as the address of the seller's establishment to which the customer can submit complaints.

5. Cancellation or modification by the customer

The customer is reminded, in accordance with article L. 121-21-8 12° of the Consumer Code, that he does not have the right of withdrawal provided for in article L. 121-21 of the Consumer Code. consumption.The conditions of sale of the reserved rate specify the terms of cancellation and/or modification of the reservation. Reservations with prepayment cannot be subject to any modification and/or cancellation. The sums paid in advance, such as the deposit, will not be refunded. In this case, it is mentioned in the conditions of sale of the price. When the conditions of sale of the reserved rate allow it, the cancellation of the reservation can be made directly with the establishment, whose telephone details are specified on the confirmation of the reservation sent by email. All reservations are personal and cannot under any circumstances be transferred to a third party, whether free of charge or for a fee.

6. Consumption of the service

In accordance with the regulations in force in certain countries, the customer may be asked, upon arrival, to complete a police form.To do this, the customer will be asked to present an identity document in order to check whether or not they must complete the police form. Any behavior contrary to good morals and public order will lead the establishment to ask the customer to leave the establishment without any compensation and/or without any refund if payment has already been made. For establishments with Internal Regulations, the customer accepts and undertakes to respect said regulations. In the event of non-compliance by the customer with one of the provisions of the Internal Regulations, the establishment will be obliged to invite the customer to leave the establishment without any compensation and or without any reimbursement if a regulation has already been made. been carried out.

7. Liability

The photographs presented on our reservation platform are not contractual.Even if all the best efforts are made so that the photographs, graphic representations and texts reproduced to illustrate the establishments presented give as accurate an overview as possible of the services offered, variations may occur between the time of reservation and the day of the reservation. consumption of the service. The establishment cannot be held responsible for the non-execution or poor execution of the reservation in the event of force majeure, due to the third party, due to the client, in particular the unavailability of the internet network, impossibility of access to the website, external intrusion, computer viruses or in the event of prepayment not authorized by the bearer's bank. Any reservation or payment which is irregular, inoperative, incomplete or fraudulent for a reason attributable to the customer will result in the cancellation of the order at the customer's expense, without prejudice to any civil or criminal action against the latter.

8. Complaints

Complaints relating to non-performance or poor performance of the reserved services must, under penalty of foreclosure, be brought to our attention in writing within eight days after the date of departure from the establishment.

9. Price

The prices relating to the reservation of services are indicated before and during the reservation. Prices are confirmed to the customer in the amount including tax, in the commercial currency of the establishment, and are only valid for the duration indicated on the reservation platform. If the establishment is debited in a currency other than that confirmed on the reservation, the exchange costs are the responsibility of the customer. All reservations, regardless of their origin, are payable in the local currency of the establishment, unless special arrangements are indicated on site. Unless otherwise stated on the booking platform, additional services are not included in the price.Taxes (local taxes, tourist taxes, cleaning fees of €150, etc.) A deposit of €2000 will be requested from the customer and returned upon departure unless there is damage to the house. where applicable, presented on the prices page, must be paid directly on site to the establishment. The prices take into account the VAT applicable on the day of the order and any change in the rate applicable to the VAT will be automatically reflected in the prices indicated on the invoice date. Any modification or introduction of new legal or regulatory taxes imposed by the competent authorities will be automatically reflected in the prices indicated on the invoice date.

10. Payment

The customer communicates his bank details as a guarantee of the reservation except under special conditions or rates, by credit or private bank card (Visa, Mastercard, etc. depending on the possibilities offered by the establishment's reservation platform) by directly indicating, in the area provided for this purpose (secure entry by SSL encryption), the card number, without spaces between the numbers, as well as its validity date ( it is specified that the bank card used must be valid at the time of consumption of the service) and the visual cryptogram . He must come to the establishment with the bank card that allowed him to guarantee the reservation. Payment is debited at the establishment during the stay, except in the case of special conditions or rates where partial or total payment is debited at the time of booking. This prepayment is referred to as a deposit.In the event of a no show (reservation not canceled – customer not present) of a reservation guaranteed by credit card, the establishment will debit the customer, as fixed compensation, of the amount indicated in its general conditions and special conditions of sale. The establishment has chosen elloha.com/stripe.com to secure online payments by credit card. The validity of the customer's payment card is verified by stripe.com. The payment card may be refused for several reasons: stolen card, blocked card, ceiling reached, entry error, etc. In the event of a problem, the customer must contact their bank on the one hand, or the establishment on the other hand to confirm your reservation and method of payment. In the case of a rate subject to online prepayment, the amount paid in advance, which is the deposit, is debited at the time of booking. Some establishments can generate invoices/notes electronically, the original file is certified and available online at the internet address communicated by the establishment.

11. Respect for privacy

The customer is informed, on each of the personal data collection forms, of the obligatory or optional nature of the responses by the presence of an asterisk. The information processed is intended for the establishment, elloha.com, its entities, its partners, its service providers (and in particular online payment providers). The customer authorizes elloha.com to communicate his personal data to third parties on the condition that such communication proves compatible with the carrying out of the operations incumbent on elloha.com under these general conditions and in connection with the Customer Protection Charter personal data. In particular when paying online, the customer's bank details must be transmitted by the payment provider stripe.com to the establishment's bank, for the execution of the reservation contract.The customer is informed that this data transfer may therefore take place in foreign countries that do not have adequate protection of personal data within the meaning of the Data Protection Act. However, the customer consents to this transfer necessary for the execution of his reservation. Constellation SAS / Stripe.com, in their professional capacity, have committed to the establishment to take all security measures and respect data confidentiality for said data transfers.

12. Convention of proof

Entering the required banking information, as well as acceptance of these general conditions and the voucher or reservation request, constitutes an electronic signature which has, between the parties, the same value as a handwritten signature. Computerized records kept in elloha.com's computer systems.will be kept in reasonable security conditions and considered as proof of communications, orders and payments between the parties. The customer is informed that his IP address is recorded at the time of booking.

13. Cancellation by the owner

If the owner cancels the rental, the amounts paid will be fully and immediately refunded to the tenant without any additional compensation in favor of the latter, regardless of the duration between the reservation date and the departure date. The tenant will not be able to claim any compensation. The provisions of this article in no way prevent the conclusion of an amicable agreement aimed at the acceptance, by the tenant, of an alternative stay proposed by the owner. No reimbursement of additional services (train tickets, car rental, etc.) will be possible.

14. Dispute resolution

These General Conditions of Sale are governed by the law of the country of establishment without hindering any mandatory protective provisions that may be applicable in the country of residence of consumers.

15. Completeness

These General Conditions of Sale, the conditions of sale of the rate reserved by the customer, and the voucher or reservation request express the entirety of the obligations of the parties. No general or specific conditions communicated by the customer can be integrated into these general conditions. The documents forming the contractual commitments between the parties are, in descending order of priority, the voucher or reservation request (including the special conditions of the reserved rate) and these general conditions. In the event of a contradiction between the reservation voucher and the general conditions, the provisions appearing on the reservation voucher will be the only ones applicable to the obligation in question.These general conditions of internet sale may be modified and/or supplemented at any time by the establishment. In this case, the new version of the general conditions of sale via internet will be put online by the establishment. As soon as it is posted online, the new version of the general conditions of sale via internet will automatically apply to all customers.

16 Special conditions specific to the farmhouse .

Deposit: A deposit of 2000 euros by check is required on arrival. The check will not be cashed unless there is damage.
Insurance:
Accommodation is provided by the owner, who undertakes to deliver it in perfect condition of cleanliness and maintenance, in accordance with the description on the Internet and the standards in force. However, it cannot be held responsible in the event of theft, loss, accident, damage, or other problems which may arise with regard to all tenants or their property.Tenants' personal belongings and belongings are strictly their own responsibility.
The tenant is required to insure the accommodation entrusted to him and rented, against rental risks (fire, water damage, etc.). He must therefore check whether his main home contract provides for the ""resort"" (vacation rental) extension. Otherwise, tenants are invited to take out insurance. The tenant has the obligation to report any damage occurring in the accommodation, its outbuildings or accessories within 24 hours.

Description :

MAISON KERIBIN is not a hotel structure, a broken item cannot be replaced immediately, the intervention times of an on-site repairer must be taken into account and will not be subject to compensation.

Arrival and departure times :

MAISON KERIBIN mustbe vacated on the day of departure by 10 a.m. at the latest and can only be occupied from 5 p.m. on the day of arrival. These times can be adjusted on a case-by-case basis prior to the conclusion of the contract. Prices calculated are based on a certain number of nights and not days. Therefore, if for various reasons, the first and last day are shortened by a late arrival or an early departure, no refund can be made. The inventory is done at 9:30 a.m.

Number of participants in the stay :

LA MAISON KERIBIN must be occupied by the number of people stipulated in the contract. The accommodation services (SPA, sleeping, etc.) are exclusively reserved for the people stipulated in the rental contract.If the on-site representative notes the presence throughout the stay of a number of people greater than the number stipulated in the contract, the owner may request compensation calculated in proportion to the number of additional people based on the initial amount of the service: under no circumstances may the number of additional people exceed the maximum number of 9 beds (baby included, 1 baby = 1 person) tolerated by LA MAISON KERIBIN. In the event of refusal, the owners may request the departure of people not initially included in the contract.

Charges :

Water and electricity costs are included in the rental price. The tenant is asked in winter not to raise the temperature of the radiators which is pre-programmed. In the event of non-compliance with this rule, a deduction from the deposit may be made on site in relation to the excess consumption observed.

Nuisance caused

Any organization of parties, ceremonies, etc. is strictly prohibited . In the event of non-compliance with this clause, the owners may request that the event organized within the farmhouse be stopped immediately. Compensation may be claimed by the owners in the event of damage observed.

Child safety :

Tenants are solely responsible for the vigilance and safety of children accompanying them. The owner cannot be held liable in the event of an accident of any kind.

Animals :

For reasons of hygiene and potential damage, pets are not allowed. In the event of a customer's departure due to the refusal of their animal, no refund will be made of their deposit and the entire stay will be debited.

Smoking :Smoking is strictly prohibited in all rooms of LA MAISON KERIBIN, it is also prohibited to use any naked flame (matches, candles, candles, etc.) in the premises.

The wood stove is at your disposal during the winter period. The tenant is entirely responsible for its proper functioning and for any domestic accident that this may cause. The wood is offered by the owners.

SPA:

An outdoor spa is at your disposal all year round, consult us regarding the hygiene rules in force.

The spa is under the entire responsibility of the clients. It is up to customers to check that they are not subject to any medical contraindication regarding its use.

The spa is not a swimming pool but a place to relax; it is prohibited for young children and not recommended for children under 12 years old.

Hygiene rules for a spa are strict, please enter the spa clean, first free of body cream and makeup. Rinse your feet well so as not to put gravel in the bottom of the tank.

Instructions will be given to you upon your arrival.

If the spa should not operate during the stay, for a reason beyond our control (technical breakdown for example), the customer undertakes not to give up their stay, no refund will be possible in this case.

The spa is EXCLUSIVELY reserved for the people mentioned on the contract, prohibited to any outside person.

Internet: LA MAISON KERIBIN provides its guests with a free WiFi internet connection. The owners cannot be held responsible for an internet outage due to external and uncontrollable elements.
The user is prohibited from using the service for purposes contrary to current regulations.In particular, it is prohibited to use the internet connection for:
Try to access other machines connected to the network.
Make downloads that are illegal and contrary to morality.
View online videos (streaming) legally or illegally.
Sending mass emails (spamming).
Attempt to gain unauthorized access to a computer (inside and outside LA MAISON KERIBIN).
By accepting the general conditions of sale, the host certifies that his computer (if it runs under a Microsoft operating system) does not have any viruses and that it is protected by an up-to-date anti-virus. The host is responsible for their computer. LA MAISON KERIBIN cannot be held responsible in the event of loss, theft or damage.

Cleaning costs (end of stay cleaning): So that each tenant finds the farmhouse in a clean condition upon arrival, the final cleaning fee is obligatory. It amounts to 150 eurosand included a complete cleaning (dust, floors, windows, refrigerators, bed linen, bathroom linen, etc.). However, each tenant is still required to return the farmhouse to a clean state: dishes done and put away, trash cans emptied and thrown away, barbecue, plancha, and kitchen aid appliances cleaned with the appropriate products.
Failure to comply with this clause will result in a withholding of the deposit.

The town of Moëlan sur Mer does not offer individual bins, a common bin at the end of the road is available for everyone, the tenant must therefore place their bin bags there.

Deterioration : The customer undertakes to return the premises in perfect condition at the end of their stay, to declare any deterioration and to assume all responsibility.

17 Special conditions specific to guest rooms

We understand by guest rooms, room rental and continental breakfast (breads, pastries, fresh fruit juice, homemade jams, homemade cake)

It is strictly FORBIDDEN to bring your own food and eat in the farmhouse or in the room, a list of restaurants is at your disposal.

Maison Keribin will not be held responsible for the introduction and consumption of alcohol in the premises, indoors or outdoors, and for any actions that may result from this.

A common lounge with TV is available